Privacy Policy
Last updated: December 2024
1. Introduction
At Lullaby.ink, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our service.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address and name when you create an account
- Uploaded Images: Photos you upload to create personalized stories
- Payment Information: Processed securely by our payment provider - we do not store your card details
- Usage Data: How you interact with our service to improve your experience
3. How We Use Your Information
We use your information to:
- Generate personalized stories based on your inputs
- Process and fulfill your orders
- Improve our service and AI technology
- Send order confirmations and important updates
4. Third-Party Services
We work with trusted third-party services to provide our product:
- Payment Processing: Your payments are handled securely by our payment provider. They process your payment information according to their privacy policy.
- AI Services: We use OpenAI and Google AI services to generate stories and illustrations. Images are processed but not stored by these services for training purposes.
- Cloud Hosting: Your stories and images are stored securely on cloud servers
5. Data Retention
We retain your account information and generated stories for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You have the right to:
- Access your personal data we hold
- Request deletion of your account and data
- Export your stories and data
7. Children's Privacy
Our service creates content for children but is intended to be used by parents or guardians. We do not knowingly collect personal information directly from children under 13. The photos uploaded are used solely for story generation and are stored securely.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service.
9. Contact Us
For privacy-related questions or to exercise your rights, contact us at [email protected]