Terms of Service

Last updated: December 2024

1. Introduction

Welcome to Lullaby.ink. By using our service, you agree to these terms. Please read them carefully before making any purchases.

2. Payment Processing

All payments are securely processed by our authorized payment provider, who acts as the Merchant of Record for all transactions. They handle payment processing, tax collection, and compliance requirements on our behalf.

3. Products and Services

We offer personalized AI-generated children's storybooks in the following formats:

  • Digital Book: Full digital access to your personalized storybook
  • Printed Book: Physical softcover book shipped to your address, plus digital access

4. Refunds and Cancellations

Our refund policy is as follows:

  • Digital Products: Due to the personalized nature of our products, digital purchases are non-refundable once the story has been generated. If you experience technical issues preventing access to your purchase, please contact us.
  • Printed Products: Once the order is submitted and paid, it cannot be cancelled. If you receive a damaged or defective book, please contact us within 7 days of delivery for a replacement.
  • To request a refund, contact us at [email protected] with your order details.

5. Intellectual Property

The stories generated using our service are created using AI technology. You retain rights to the personal images you upload. The generated story content and illustrations are licensed to you for personal, non-commercial use only. You may share your stories with family and friends but may not resell or commercially distribute them.

6. User Content

By uploading images to our service, you confirm that you have the right to use those images and that they do not violate any third-party rights. You grant us permission to process these images solely for the purpose of generating your personalized story. We do not claim ownership of your uploaded images.

7. Prohibited Uses

You may not use our service to create content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable. We reserve the right to refuse service and terminate accounts that violate these terms.

8. Disclaimer

Our service uses AI technology which may occasionally produce unexpected results. While we strive for quality, we cannot guarantee that all generated content will meet your expectations. Stories are provided "as is" and we make no warranties regarding their fitness for any particular purpose.

9. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms. We encourage you to review this page periodically.

10. Contact Us

If you have questions about these terms, please contact us:

Terms of Service | Lullaby.ink